This accessibility statement applies to the online service https://kauppa.visitkotkahamina.fi/ and was created on September 28, 2026.
The online service is subject to the Act on the Provision of Digital Services, which requires that public online services be accessible. Cursor Oy is responsible for the content and implementation of the online service. Johku (Aptual Commerce Oy) serves as the e-commerce platform.
Accessibility Status
The online service partially meets the accessibility requirements set by law in accordance with WCAG 2.1 Level AA. Non-compliance with accessibility requirements and exceptions are listed below.
Assessment Method
The accessibility of the online store was assessed by reviewing the compliance of the site’s customizations (such as the design theme, colors, and content) with WCAG 2.1 Level AA requirements.
Non-accessible content and identified deficiencies
The content listed below does not meet all AA-level accessibility requirements set by law.
1. Site theme, colors, and customized content (Visit Kotka-Hamina)
Insufficient color contrast (WCAG 1.4.3 Contrast)
Illogical heading hierarchy (WCAG 1.3.1 Hierarchy and Relationships)
Insufficient quality of link text (WCAG 2.4.4 Link Purpose (in Context))
Code-level deficiencies in some elements for screen readers (WCAG 4.1.2 Name, Role, Value)
2. Standard Features of the E-commerce Platform (Johku / Aptual Commerce Oy)
The platform provider, Aptual Commerce Oy, is responsible for the accessibility of the standard features of the Johku system used as the e-commerce platform (such as the checkout process, booking calendar, shopping cart, and checkout forms).
Correction of Deficiencies
We strive to continuously correct any accessibility issues that are identified. The list of accessibility issues identified in this statement will be updated as they are resolved.
Did you notice an accessibility issue on our online store?
We are constantly working to improve the accessibility of our online service. If you find any issues not described on this page, please report them to us, and we will do our best to correct them.
You can send feedback via email to viestinta@cursor.fi.
You can also use this feedback channel to request that information on the site be adapted into an accessible format.
Supervisory Authority
If you notice accessibility issues on the site, please first provide feedback to us, the site administrator. It may take up to 14 days to receive a response. If you are not satisfied with the response you receive or do not receive a response at all within two weeks, you can file a report with The Finnish Transport and Communications Agency (Traficom). The Finnish Transport and Communications Agency monitors the accessibility of digital products and services.
The Regional State Administrative Agency for Southern Finland’s website provides detailed instructions on how to file a report and how the matter will be handled.
Contact Information for the Supervisory Authority
Regional State Administrative Agency for Southern Finland
Accessibility Supervision Unit
https://www.saavutettavuusvaatimukset.fi/en
Switchboard: 0295 016 000